TSS Technical Solution Architect - Intermediate

Number of badges issued: 24

The badge holder effectively performs the day to day tasks independently and freely uses the existing tools and assets. Has the ability to bring in the right Subject Matter Experts (SMEs) when needed. Ensures proper documentation to maximize teaming effectiveness. Is recognized as a subject matter expert in a technical area of expertise. Focused on standard offerings and contributes with technical insight on larger service solutions.

More Details

TSS Technical Solution Architect - Intermediate

What is needed to earn this credential or badge

Member

Must be an IBM TSS Employee.

Professional Experience

Client relationship management: Manage relationship with clients and within the team. Participate in difficult communication in order to fulfill client requirements and build trust by using expertise.

Professional Experience

Communication: Match communication style in order to efficiently process day to day activities.

Professional Experience

Solutioning: Ensure that the Solutioning addresses the clients Service Requirements and meets client needs while mitigating risks and costs incurred.

Professional Experience

Team leadership: Be able to identify and engage the proper teams towards solutioning an opportunity.

Professional Experience

Technical leadership: Suggest tool and processes improvements where suitable.

Professional Experience

Versatility: Start building not only depth of knowledge but as well a more broader experience.

Professional Experience

Education: Required Global education – TBC; Required GEO education – TBC; Respective industry technical certification L1 or equivalent knowledge.

Project

1 Project profile; Overall complexity of project profiles need to align to “Silver” level in the description above; At least 1 bid won.

Volunteer

Giveback: Receive mentoring, help improving education paths & mentoring as ‘giveback’. Be able to support higher levels; Act as technical advisor for new team members; Lead sessions on Sharing Expertise, Lessons Learned etc (describe as free form text 10 hours measurable giveback).

Assessment

Experience: Describe examples which illustrate the highlighted skills and experiences in the job description. Typically on the TSA role for 12 months or more.

Assessment

Accountability: illustrate behaviours supporting IBM values.

Other

THIS BADGE IS TEMPORARILY UNAVAILABLE

TSS Technical Solution Architect - Intermediate

Alignment to standards

no alignment to standards

TSS Technical Solution Architect - Intermediate

Recommended next steps

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