Client Facing Skills for Everyone

Number of badges issued: 604

This badge earner has understanding and have applied key Client Facing Success Skills ("soft skills" in this context) for personal and professional success. These skills and behaviors include: Presentations, Conflict Management, Engagement, Interpersonal and External Communication

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Client Facing Skills for Everyone

What is needed to earn this credential or badge

Member

Must be an employee of IBM.

Education Experience

Complete required YourLearning Client Facing Skills for Everyone Channel courses.

Presenter

Apply for the badge by preparing, scheduling and conducting a presentation to your manager. This presentation must simulate a client interaction where the candidate will present a problem statement, root cause analysis, proposed actions and corrective action status. Your manager will determine your eligibility based on a rubric.

Client Facing Skills for Everyone

Alignment to standards

no alignment to standards

Client Facing Skills for Everyone

Recommended next steps

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