TSS Technical Solution Architect - Advanced

Number of badges issued: 10

The badge holder creates service solutions for complex, non-standard service requirements in both conventional and innovative ways, translating client technical requirements into a solution that can be configured from a set of offerings. Participates in process reviews, gains mastery in existing tools and suggests improvements. Demonstrates leadership skills and provides training to new team members. Joins client meetings articulating the technical aspects of the solution.

More Details

TSS Technical Solution Architect - Advanced

What is needed to earn this credential or badge

Member

Must be an IBM TSS Employee.

Professional Experience

Client Relationship Management: Work with technical leaders. Engage with client to elaborate specific standard and non-standard clients needs. Lead critical communication with internal stakeholders at various levels. Handle difficult situations or expectations. Participate in technical groups, forums and communities.

Professional Experience

Communication: Give effective presentations to clients and IBM Managers. Participate in difficult communication. Participate in technical groups, forums and communities.

Professional Experience

Solution Design: Have deep understanding and skills in Solutioning of specific vendors or areas of expertise. Engage in rather complex opportunities. Suggest more cost-optimized and overall more effective solutions to team members and clients. Review the options and recommend the technical solution.

Professional Experience

Team leadership: Lead a team in supporting and delivering solutions, be responsible for team deliverables, coach others in their roles and tasks.

Professional Experience

Technical Leadership: Participate in or lead technical communities. Lead a technical team, including contributing to technical solutions with technical expertise.

Professional Experience

Versatility: Ability to see the bigger picture as a generalist, keeping yourself up to date on specific topics and build a wide personal network.

Education Experience

Education: Required Global education – TBC; Required GEO education – TBC; Respective industry technical certification L2 or equivalent knowledge.

Project

2 Project profiles: Overall complexity of project profiles need to align to “Silver” level in the description above. At least 1 bid won.

Volunteer

Giveback: Influence existing tools, processes and Solutioning assets; Give active feedback for drive continuous improvements (describe as free form text 10 hours measurable giveback). Earned one IBM Professions Give Back Badge (IBM Profession Champion IBM Recognized Speaker/ Presenter IBM Recognized Teacher/ Educator).

Professional Experience

Experience: describe examples which illustrate the highlighted skills and experiences in the job description. Typically on the TSA role for 24 months or more.

Professional Experience

Accountability: Illustrate behaviours supporting IBM values

Other

THIS BADGE IS TEMPORARILY UNAVAILABLE

TSS Technical Solution Architect - Advanced

Alignment to standards

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TSS Technical Solution Architect - Advanced

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