Client Success and Support: Professional

Number of badges issued: 1448

The badge holder has a solid understanding and demonstrated skills to successfully communicate, interact with our clients, and deliver a positive support experience. The Badge holder leverages soft skills that include verbal and written communication, effective listening, team work, tooling, and Support processes. All of these are critical aspects for providing world class support.

More Details

Client Success and Support: Professional

What is needed to earn this credential or badge

Education Experience

Completed the Standardized Training courses and passed the assessment exam on Support Policy and Procedure.

Professional Experience

Successfully passed trouble ticket audits and received on-the-job training and mentoring from senior support experts.

Assessment

Completed a self assessment describing how they applied the mentoring and training in day to day support activities.

Professional Experience

Passed a final management interview.

Client Success and Support: Professional

Alignment to standards

no alignment to standards

Client Success and Support: Professional

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