Number of badges issued: 214
Must be an employee of IBM
Complete IBM System z Experienced Training Roadmap in YourLearning for Field System Service Representatives
Demonstrate solid understanding of the tools and processes applicable to technical support mission activities
TSS Success Skills for Support (SS4S): Experienced Level
Minimum of 18 months or more experience supporting System Z platform
Successfully supported the resolution of a critical situation as the primary field resource OR Has created a Knowledge Document or other published resource that can be used by others as a reference OR Conduct training to immediate team on a tool or technical product OR Provide mentorship to assist in on-boarding a new team member. To claim the badge, the badge earner must provide evidence of one...
Apply for this badge