Communication Care Satisfaction Expert

Number of badges issued: 403

The badge holder has mastered the skills necessary to successfully communicate, interact with our clients, and deliver a positive support experience. The Badge holder is a Softskills and Client Management Subject Matter Expert (SME) with demonstrated leadership, verbal and written communication skills, effective listening, team work, tooling, and support processes. This also includes mentoring others in these key capabilities.

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Communication Care Satisfaction Expert

What is needed to earn this credential or badge

Professional Experience

Completed client success profiles demonstrating soft skills used in day to day support activities.


Active in the client and success community providing coaching and mentoring to other members of the organization validated by management.


Provide evidence of Client Advocacy efforts based on client feedback.


Passed a subject matter expert review.


Visit the Additional Details link on this page to apply for this badge.

Communication Care Satisfaction Expert

Alignment to standards

no alignment to standards

Communication Care Satisfaction Expert

Recommended next steps

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