Trusted Advisor Expert

Number of badges issued: 31

Badge earner has deep understanding and demonstrated Subject Matter Expert (SME) trusted advisor skills to successfully deliver proactive client support. The badge earner is recognized as an essential trusted partner in the client’s technology planning and implementation and drives continuous improvement for increased business value. All of these are critical aspects for making our clients successful in adopting IBM solutions to achieve their business goals.

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Trusted Advisor Expert

What is needed to earn this credential or badge

Other

This badge is available to IBM employees only.

Professional Experience

Provide two compelling stories for one client that each demonstrate you have all of the following capabilities:

Professional Experience

- Understand your client's business and industry

Professional Experience

- Apply technical skills appropriate for your role

Professional Experience

- Capture information about your client's IT environment or product configuration, and share that understanding

Professional Experience

- Lead or assist with problem management

Professional Experience

- Communicate effectively, including client management

Professional Experience

- Leverage your network of experts to help solve client challenges

Professional Experience

- Are a "Go To" within another person's network

Professional Experience

- Identify a proactive opportunity and help drive implementation

Professional Experience

- Collect client feedback and act on that feedback to improve your client situation

Professional Experience

- Employ asset reuse or creation of an asset

Application

Visit the Additional Details/Additional Information link on this page for instructions on how to apply for this badge.

Trusted Advisor Expert

Alignment to standards

no alignment to standards

Trusted Advisor Expert

Recommended next steps

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