Number of badges issued: 15
Earner is an employee of IBM
Successful completion (within the last 12 months), of:
Complete CSP Refresher training
Course 1 (ITS-DL55507G)
Course 2 (ITS-DL55508G)
Course 3 (ITS-DL55506G)
Three instances of Subject Matter Expertise (SME), leadership and communication skills leveraging the CSP platform features/ insights for client success, enabling significant positive impact to the business. These examples are recorded as Client Success Profiles and will be reviewed by two managers.
Active in the client success and support community providing coaching and mentoring to other members of the organization to enhance their Cognitive Support Platform Skills. Five scenarios where you acted as coach/mentor for unique IBMers (Minimum 2, Maximum 3) or conducted Lunch and Learn sessions, building intellectual capital. Provide examples of how you applied this knowledge and experience to...
Three Instances of Client Advocacy where you influence the product/process from the lessons learn, as a trusted advisor for CSP related features, driving continuous improvement.
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