Number of badges issued: 575
Successfully resolved, or was part of a team that resolved, two critical situations, identified as a top priority incident with a significant business impact for IBM and/or our clients.
Applied strong communication skills, leadership, and a deep focus on client satisfaction to resolve difficult customer situations as described in this badge criteria
Provided technical advice and counsel to executive management and other technical staff within IBM and/or client organization
Passed the Badging Program Board review
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