Using Agile Service Manager to Understand and Prevent Service Problems

Number of badges issued: 126

The badge earner can explain the basic architecture of Agile Service Manager. The badge earner can also use the Agile Service Manager interface to view service status history to quickly reduce the meantime to understand the impact of events, and to evaluate the potential impact of changes to service components.

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Using Agile Service Manager to Understand and Prevent Service Problems

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Assessment

Pass the "Using Agile Service Manager to Understand and Prevent Service Problems" Badge Quiz with a passing grade of 80% or higher.

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For information about this badge, email rrohlin@us.ibm.com.

Using Agile Service Manager to Understand and Prevent Service Problems

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Using Agile Service Manager to Understand and Prevent Service Problems

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