Problem Management Practitioner

Number of badges issued: 573

The badge holder demonstrates a complete understanding of the Problem Management process, IBM and it's clients needs. The badge earner can provide the client with a seamless process and execution with the aim to identify and address the Root Causes of Incidents in order to prevent recurrence. The earner has also gone above & beyond by demonstrating innovation and continuous improvement for the area.

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Problem Management Practitioner

What is needed to earn this credential or badge


Must be an employee of IBM

Education Experience

Completed Learning Plan for Integrated Services Management - Problem Management


Earned the IBM Agile Explorer badge

Professional Experience

Demonstrate Innovation for Continuous improvement in Problem Management area - apply for the badge providing descriptions of your actions. Please see the Additional Details link for information on what actions count as evidence for this application

Problem Management Practitioner

Alignment to standards

no alignment to standards

Problem Management Practitioner

Recommended next steps

No next steps