Number of badges issued: 24
Must be an IBM TSS Employee
Client Relationship Management: Work with technical leaders. Engage with client to elaborate specific standard and non-standard clients needs.
Communication: Give effective presentations to clients and IBM Managers. Participate in difficult communication. Participate in technical groups, forums and communities.
Solution Design: Ensure that the Solution Design addresses the clients Service Requirements and meets client needs while mitigating risks and costs incurred.
Team leadership: Start leading a technical team to solve service with mixed requirements.
Technical Leadership: Lead a technical team, including contributing to technical solutions with technical expertise.
Versatility: Start building not only depth of knowledge but as well a more broader experience.
Giveback: Receive mentoring, help improving education paths & mentoring as ‘giveback’; Required 10 hours of giveback
Earned 1 IBM Recognized Teacher/Educator or Recognized Speaker/Presenter badge
Experience – describe examples which illustrate the highlighted skills and experiences in the job description. Worked in a TSS TSA role for typically 18 months
Accountability – illustrate behaviours supporting IBM values
Apply for this badge: your application will be reviewed by your GET Manager (or appropriate upline Solution Manager) and by a TSS Technical Solution Architect SME (Expert level)