Quality Partner

Number of badges issued: 124

This badge holder is one of GBS’ most senior, experienced and respected leaders who has successfully performed the Quality Partner role for at least one year. Quality Partners are senior coaches / advisors on GBS' most strategic, complex accounts. They provide guidance and support throughout the solution lifecycle to enhance the client experience, accelerate growth and improve profitability. Quality Partners play a critical role to ensure we drive an unerring focus on client value.

More Details

Quality Partner

What is needed to earn this credential or badge

Member

Must be an employee of IBM

Professional Experience

Has successfully performed the Quality Partner role for at least one year (on one account or on multiple accounts which total one year of experience)

Professional Experience

Demonstrates knowledge of Quality Partner responsibilities and practices

Professional Experience

Proactively engages in assigned accounts and effectively performs QP activities

Professional Experience

Coaches and mentors account leadership throughout the solution lifecycle to ensure solution viability, elevate delivery performance and enhance the client experience

Professional Experience

Applies knowledge and experience to improve delivery quality - ensuring that best practice methods, standards, and capabilities are utilized to improve performance

Professional Experience

Champions a collaborative and supportive environment that fosters transparency and sharing

Professional Experience

Practices vigilance in early identification and remediation of project health / financial risks and issues

Professional Experience

Fosters deeper and more meaningful client relationships

Course

Understands the importance of the IBM Way and how it relates to Quality Partner activities

Application

Awarded to eligible Quality Partners annually by GBS Global Quality & Solutioning, in partnership with Geo Quality Leadership

Quality Partner

Alignment to standards

no alignment to standards

Quality Partner

Recommended next steps

No next steps