TSS Special Bid Advisor - Expert

Number of badges issued: 14

The badge holder works independently and provides training, mentoring or review of new team members or Experienced TSS SBAs. Actively participates in process or asset reviews, gains mastery in using existing tools and suggests improvements. Aware of all aspects of the Solution Design and adjacent processes. The scope is from team level to mentor or Subject Matter Expert (SME), engaging in multi-market opportunities. Recognised as a Subject Matter Expert in one vendor or area of expertise.

More Details

TSS Special Bid Advisor - Expert

What is needed to earn this credential or badge

Member

Must be an IBM TSS Employee

Professional Experience

Client Relationship Management: Lead critical communication with internal stakeholders at various levels. Handle difficult situations or expectations. Provide continuous support to the Experienced level TSS SBAs and other teams when needed. Participate in technical groups, forums and communities. Ability to see the bigger picture and build a wide personal network.

Professional Experience

Solution Design: Have deep understanding and skills in Solution Design of specific vendor or area of expertise. Engage in rather complex opportunities.  Suggest more cost-optimized and overall more effective solutions to team mates and clients.

Professional Experience

Team leadership: Take the lead in complex opportunities and become short-term focal point for all teams involved towards a complete solution. Mentor the lower level TSS SBAs in their roles and tasks.

Professional Experience

Technical Leadership: Participate in technical communities. Share expertise and keep the team up to date. Help to improve tools and processes within the scope of expertise.

Professional Experience

Giveback: Influence existing tools, processes and solution design assets; Give active feedback for drive continuous improvements; Required 10 hours of measurable giveback

Assessment

Experience – describe examples which illustrate the highlighted skills and experiences in the job description - Typically 24 months of experience in Solution Design

Assessment

Accountability – illustrate behaviours supporting IBM values

Application

Apply for this badge: your application will be reviewed by your GET Manager (or appropriate upline Solution Manager) and a TSS Special Bid Advisor SME (Thought Leader level)

TSS Special Bid Advisor - Expert

Alignment to standards

no alignment to standards

TSS Special Bid Advisor - Expert

Recommended next steps

No next steps