Number of badges issued: 15
Must be an IBM TSS Employee
Client Relationship Management: Work with top technical leaders. Lead a team to solve various service requirements. Guide less experienced employees.
Communication: Participate in difficult communication. Give effective presentations. Mentor. Participate in technical groups, forums and communities.
Solution Design: Ensure that the Solution Design addresses the client Service Requirements and meets client needs while mitigating risks and costs incurred.
Team leadership: Lead a technical team, contribute to the solution and have responsibility for team deliverables.
Technical Leadership: Lead a technical team, including contributing to technical solutions. Use project management tool to track deliverables.
Versatility: Start building not only depth of knowledge but as well a more broader experience.
2 Project profiles - Overall complexity of project profiles need to align to “Experienced” requirements of TSS TSM area of expertise overview; o/w at least 1 bid won
Experience – describe examples (project profiles) which illustrate the highlighted skills and experiences in the job description. Typically worked in a TSS TSM role for more than 12 months and is familiar with TSS
Accountability – illustrate behaviours supporting IBM values
Apply for this badge: your application will be reviewed by your GET Manager (or appropriate upline Solution Manager) and by a TSS Technical Solution Manager SME (Expert level)