Number of badges issued: 32
This badge is available to IBM employees only.
Provide two compelling stories for one client that each demonstrate you have all of the following capabilities:
- Understand your client's business and industry
- Apply technical skills appropriate for your role
- Capture information about your client's IT environment or product configuration, and share that understanding
- Lead or assist with problem management
- Communicate effectively, including client management
- Leverage your network of experts to help solve client challenges
- Are a "Go To" within another person's network
- Identify a proactive opportunity and help drive implementation
- Collect client feedback and act on that feedback to improve your client situation
- Employ asset reuse or creation of an asset
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