Number of badges issued: 202
Led a team that resolved two critical situations, each identified as a top priority incident with a significant business impact for IBM and/or our clients.
Applied extraordinary communication skills, leadership, and a deep focus on client satisfaction to resolve difficult customer situations as described in this badge criteria.
The primary focal point that: recognizes potential disconnects, address process improvement, ensures client satisfaction, implements program management strategies
Passed the Program Board Review
Apply for this badge